The trust you place in us is our priority. In order to continuously improve your experience, we collect data about your browsing and use of the airetaventure.com website. We guarantee the full protection of this personal data. Your customer experience is and will remain completely safe. In accordance with current legislation, we would like to explain how your data is collected and used.

1. IDENTITY OF THE DATA CONTROLLER

Air et Aventure, SAS (simplified joint-stock company) with share capital of €10,000, registered with the Grenoble Trade and Companies Register under number 419 505 904, whose registered office is located at 283 Chemin des Longs Prés, 38660 Lumbin (France). The website is hosted by OVH:

SAS with share capital of €10,174,560

RCS Lille Métropole 424 761 419 00045

APE Code 2620Z

VAT No.: FR 22 424 761 419

Registered office: 2 rue Kellermann - 59100 Roubaix - France

OVH SAS is a subsidiary of OVH Groupe SA, a company registered with the Lille Trade and Companies Register under number 537 407 926, located at 2 rue Kellermann, 59100 Roubaix.

Publication Director: Michel Paulin

This website is hosted by OVH SAS, 2 rue Kellermann - 59100 Roubaix - France

In accordance with the amended French Data Protection Act of January 6, 1978, you have the right to access, rectify and delete personal data concerning you. You may at any time find out what data we hold about you and request its correction, blocking or deletion. If you wish to object to the collection, processing or full or partial use of your data by Air et Aventure in accordance with this data protection policy, you may send your objection by e-mail to info@airetaventure.com or by post to the following address: 283 Chemin des Longs Prés, 38660 Lumbin, providing your surname, first name, postal address and a valid identity document.

2. DEFINITION OF PERSONAL DATA

Personal data refers to specific or personal information relating to an identified or identifiable natural person, for example your name, telephone number, address, as well as all basic data entered when creating your customer account. Non-private data (“pseudonymous data”) refers to information relating to a particular person or account that is not sufficient to identify that person.

3. DATA COLLECTION

We collect and record data relating to your browsing as soon as you access airetaventure.com, when you:

· Browse the website

· Fill your shopping cart

· Create an account

· Place or return an order

· Subscribe to an alert or newsletter

· Write a product review

· Fill in a form

· Contact customer service

· Log out

This data is collected in particular through the use of cookies in accordance with current legislation, as well as when a customer account is created. Unless otherwise stated, the information requested when opening a customer account is mandatory for processing an order. The information collected includes, depending on your use of the website: your name, your e-mail address, your physical address, your telephone number, your browsing history, your browser, the device used to access the website (mobile or desktop), and the referrer URL, meaning the link through which you arrived on airetaventure.com.

4. USE OF DATA

The information collected is used to:

· Improve your overall experience on A et A

· Make it easier to manage your account

· Keep you informed about new products and services

· Contact you

· Keep you informed about the progress of your orders

· Carry out satisfaction and opinion surveys

· Provide you with personalised advertising content

· Prevent and combat fraud

· Improve our customer service and support

· Better understand your needs and offer you a personalised service

In general, the personal information you agree to provide allows you to place orders on airetaventure.com and enables us to provide our online sales service, manage our platform and improve our marketing policy.

5. FRAUD PREVENTION

Air et Aventure reserves the right to verify the personal data provided when an order is placed and to take all necessary measures to verify that the account debited is indeed that of the person placing the order. In order to prevent fraudulent payments, proof of identity and/or proof of address may be requested. Air et Aventure reserves the right to cancel any order that does not satisfactorily meet this verification requirement.

6. TRANSFER OF DATA TO THIRD-PARTY ORGANISATIONS

Your personal information will only be transmitted to third parties if permitted by law and as part of the processing of your order, its invoicing, for Air et Aventure’s own marketing purposes, or if you have previously given your consent. The service providers we use, such as carriers, banks and hosting providers, receive only the data required to process your order or fulfil our contract.

In this context, they may use this data only for the purpose of carrying out their assignment. We only share your personal data with trusted partners who enable us to provide our services, provided that they agree to keep this information confidential. We are the sole owners of the information collected on airetaventure.com: your personal data will not be sold, exchanged or transferred to another company without reason or without your consent, outside the scope of use defined above.

Your personal data may be shared with authorised organisations as part of preventive or punitive investigations into illegal activities, fraud, hacking, breaches of our terms of use and situations involving potential threats to the physical safety of any person, or when required by law.

Non-private information may be transmitted to third parties for marketing, advertising or other purposes.

7. NEWSLETTER AND ALERTS

We send newsletters and personalised alerts by e-mail or SMS when you subscribe to these promotional messages. If you no longer wish to receive promotional messages, you can unsubscribe at any time in the “My Subscriptions” section of your Account, by clicking the unsubscribe link at the bottom of each promotional e-mail or in each promotional SMS. Unsubscribing from promotional messages will not stop service communications, such as order status updates.

8. ADVERTISING BANNERS

In order to keep you informed about new products and items likely to interest you, we use the data collected during your visit to display advertising banners on other websites you visit. This data is generally processed through cookies, pixels or web beacons. Our aim is to make our advertising offer more personal and relevant based on the products that have previously interested you. In this context, we only use pseudonymous data: no personal data is stored in cookies (see section 9).

9. MARKET RESEARCH, SATISFACTION AND OPINION SURVEYS

Data used for studies and surveys, collected on the website or sent through a form, is not used for advertising purposes. It is neither transferred to third parties nor published. If you take part in a survey, you will be informed about how your information will be processed and used. You may object at any time, in whole or in part, to the processing of this information by contacting Air et Aventure using the contact details provided at the beginning of this page.

10. COOKIES

Cookies are small files stored on your device (computer, tablet, phone) that collect various data to allow exchanges with our system via your Internet browser. There are two types of cookies: session cookies, which are deleted as soon as you close your browser; and temporary/permanent cookies, which are stored for a variable period even after the browser is closed. Cookies help make your browsing easier, for example by pre-filling your login details or saving your cart from page to page, improve the security of data processing and provide a better, more personalised shopping experience, such as recommendations based on your history.

Cookies are not essential for browsing airetaventure.com. However, the operation of the website and our services may be limited if cookies are disabled. You can configure your browser so that cookies are only stored with your permission. Please refer to your browser’s help section for the procedure to follow. If you only wish to refuse cookies from our service providers and partners, you can select “block third-party cookies” in your browser settings.

Cookies allow our system to recognise regular visitors when they access the website, but no personal information is stored in these files. They only record pseudonymous data and communicate with the website in encrypted form.

11. PROTECTION OF INFORMATION

We implement a variety of security measures to maintain the safety of your personal information. We use state-of-the-art encryption to protect sensitive information transmitted online. We also protect your information offline. Only employees who need to perform a specific task, such as billing or customer service, have access to personally identifiable information. The computers and servers used to store personally identifiable information are kept in a secure environment.

12. LOG FILES

Any access to airetaventure.com results in the transmission, by the browser, of usage data which is recorded in server log files (“logs”). The data recorded contains the following information: date and time of the visit, pages of the website viewed, IP address, referrer URL, volume of data transferred, and information about the version of the browser used.

We analyse this data for server maintenance and optimisation purposes, as well as to improve the website and related services. It also allows us to detect errors and correct them before they affect the user experience. Finally, this data enables us to prevent denial-of-service attacks (“DDoS”), which can make a website temporarily unavailable by overwhelming it with requests.

13. SECURE DATA TRANSMISSION

Your personal information is systematically encrypted before being transmitted to our service providers and when you log in to your customer account. We use TLS (Transport Layer Security) and SSL (Secure Socket Layer) protocols to secure your data. In addition, we secure our website and other systems through technical and organisational measures against the loss, destruction, access, modification or disclosure of your data by any unauthorised person.

14. CONSENT

By using airetaventure.com, you agree to this privacy policy.